How We Work
How We Work
Submit your medicine request and upload the prescription to speed things up. We will get back to you within 24hours.If anyone can find it for you it is us.
Our expert team will give you all the necessary information,
including:
• The required paperwork for your country and situation
A detailed price estimate, including medicine costs, shipping cost, packing cost or
import fees that may apply.
Once you accept the price estimate, we’ll send you an order confirmation with payment instructions. As soon as you’ve made the payment, we’ll start working on getting you the medicine you need.
Why do I need to pay before receiving the medicine?
As we operate on the Named Patient Import basis, every order is specifically processed for an individual patient for his/her personal use (only). Legally, neither we nor the supplier are allowed to hold stock of those medicines. Instead we are obliged to source them on a case by case basis. We need to pay before we get the medicines, therefore we can only process your order after we receive your payment.
Our experienced sourcing and logistics team will find your medicine and arrange for its safe shipping via one of our trusted specialized carriers.
We’ll keep you updated every step of the way.